State Farm® Insurance Agent William Thomson Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Eric T
June 1, 2026
5
out of
5
rating by Eric T
"I recently called William Thompson State Farm at Warrington to update my insurance because I have bought a new car. Pam assisted me with the update. She was informative and detailed in ensuring that the necessary information required is accurate. She has also provided me with the updated rate to my insurance policy. Thank you, Pam!"
Amy Johnson
May 28, 2026
5
out of
5
rating by Amy Johnson
"My State Farm agent, Barbara Krebs, saved me from my predatory rate with another company. From her first estimate State Farm was way better, but her ongoing personal service and help with adjustments as I added more teenage drivers and home insurance changes has been top tier! As a single mom of three the help is so appreciated. I just call or text and she helps right away. And she's so nice! It's the first great car insurance experience I've ever had and I'm 55."
Ileana Ramos
May 27, 2026
5
out of
5
rating by Ileana Ramos
"Took the time to help me figuere out a last minute insurance that i needed for a rental machinery. Spoke to the company and fixed the issur in just one phone call while i was a couple of days trying to figure out how to proceed. Very greatful for her knowledge and patience."
Jessica Vandegrift
May 27, 2026
5
out of
5
rating by Jessica Vandegrift
"Rob Furman went above and beyond with helping me set up my insurance policies. Explaining everything from start to finish- I definitely recommend him and the office!"
Mike Phillips
May 22, 2026
5
out of
5
rating by Mike Phillips
"I have been dealing with Melissa often on for a couple of years. Most recently I dealt with her on the purchase of a new vehicle and I must complement her on the incredible responsiveness. The things that I needed for sent to me literally within minutes. My experience with the Wm. Thompson agency has been nothing but good but I must single out Melissa for her customer service and incredibly quick responses."
We responded:
"Thank you, Mike, for your wonderful feedback! I'm happy to hear that Melissa and the team have been responsive and supportive with your claim. Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out!"
Alexandra Amanatidis
May 21, 2026
5
out of
5
rating by Alexandra Amanatidis
"Melissa helped me with purchasing renters ins. She knew all the details and right questions to ask me for the policy. All done in 10 minutes."
We responded:
"Thank you so much, Alexandra! We’re glad to hear Melissa was able to make your renters insurance process quick and easy while making sure everything was set up correctly for you. We truly appreciate your trust in State Farm!"
Marie Leopold
May 20, 2026
5
out of
5
rating by Marie Leopold
"Barb was amazing…easy transferring all of my policy information and it was so smooth! She got me a great rate and even with a new 16 year old driver she cut my monthly bill in half!"
We responded:
"Thank you so much, Marie! We’re thrilled to hear Barb made your transition so smooth and was able to help you with such great savings—especially with a new driver on the policy! That’s exactly the kind of service we strive to provide. We truly appreciate your trust in State Farm and are so happy to have you with us!"
Susan Manning
May 18, 2026
5
out of
5
rating by Susan Manning
"If you’re looking for outstanding service for home and auto insurance, I highly recommend Barbara Krebs at State Farm! Barb is knowledgeable, responsive, and genuinely cares about finding the best coverage for her clients. She made the entire process easy and stress-free, taking the time to explain everything clearly and helping me save money without sacrificing coverage. It’s rare to find someone so professional, patient, and personable. You can tell she truly puts her clients first. Thank you, Barb, for going above and beyond — exceptional service from start to finish!"
We responded:
"Thank you so much, Susan, for your thoughtful review and recommendation! We’re thrilled to hear Barbara provided you with such knowledgeable, responsive, and caring service while helping you with your home and auto insurance needs. Making the process easy, stress-free, and cost-effective while ensuring proper coverage is exactly what we strive for. We truly appreciate your trust in State Farm and are grateful to have you as part of our agency family!"
Hayden Freed
April 29, 2026
5
out of
5
rating by Hayden Freed
"Very easy application process. We switched our auto policy to State Farm after 25 years with a different insurance company. It saved us $2700 a year! Our agent replies to emails in a very timely fashion, and was thorough in explaining everything"
We responded:
"Thank you so much, Hayden, for your detailed review! We’re thrilled to hear the application process was easy and that you were able to save significantly on your auto policy after so many years with your previous company. We also appreciate your kind words about our responsiveness and clear communication. We’re grateful for your trust and are always here if you need anything with your auto or homeowners insurance!"
Bill Lebo
April 24, 2026
5
out of
5
rating by Bill Lebo
"Needed a copy of my insurance at a moments notice and Melissa jumped right into action and had my stuff before I got to the car rental counter... love Will's ofc, they always take care of me."
We responded:
"Hi Bill, thank you so much for your kind review! We’re really glad to hear Melissa was able to jump in quickly and get you taken care of right when you needed it—that’s exactly the level of service we strive for. We truly appreciate your continued trust in our office and are always here if you need anything!"
Teresa Brandt
April 20, 2026
5
out of
5
rating by Teresa Brandt
"I have to say that Pam long, is so very helpful She will always let you know what is the better opinion for you. I have been dealing with Pam for over 20 years. She is always so sweet and nice and always ask how I'm doing etc. etc. I trust her that she would do the right thing for my coverage"
We responded:
"Hi Teresa, thank you so much for your kind words and for your continued trust over the past 20+ years, it truly means a lot! We’re so glad to hear Pam has been consistently helpful, caring, and looking out for what’s best for you. She truly is an important part of our team, and we appreciate you recognizing her. We’re always here if you need anything!"
Sneh Patel
April 20, 2026
5
out of
5
rating by Sneh Patel
"I've been with state farm for a number of years. I work with Pam who consistently provides professional advice and actually cares about what's best for you. Dealing with insurance isn't fun for anyone but Pam makes the process easy, she knows what you want and how to navigate issues, easily taking the stress off of stressful situations. Highly recommend her for anyone looking to talk to an agent who also advocates for you!"
We responded:
"Hi Sneh, thank you so much for your thoughtful review and for your continued trust over the years! We’re so glad to hear Pam has consistently provided professional, caring service and helped make the process easy during what can be stressful situations. She truly is a great advocate for our customers, and we appreciate you recognizing her. Thank you again for your recommendation, and we’re always here if you need anything!"
Jim Gallagher
April 16, 2026
5
out of
5
rating by Jim Gallagher
"It’s always a pleasure when dealing with the team at William Thompson, State Farm! There has yet to be a time that I hang up the phone unsatisfied. Their customer service is top notch, and should serve as a model for the industry!"
We responded:
"Hi Jim, thank you so much for your kind review! We’re really glad to hear you consistently have such a positive experience with our team and that our customer service has met your expectations every time. We truly appreciate your support and are always here whenever you need us!"
Samir Boules
April 7, 2026
5
out of
5
rating by Samir Boules
"What can we expect, BEST of the BEST. THANK YOU."
We responded:
"Thank you so much, Samir, for the amazing feedback! We truly appreciate your kind words and are thrilled to hear you had such a great experience. We’re always here for you whenever you need us!"
Stephen Mcdermott
April 1, 2026
5
out of
5
rating by Stephen Mcdermott
"Melissa & Pam were great as usual, Will Thompson State Farm is the best!"
We responded:
"Thank you, Stephen, for the great review! We truly appreciate your continued support and are so glad to hear Melissa and Pam took great care of you—they’ll love the recognition. It means a lot to be considered the best, and we’re grateful for your trust in us for your auto insurance. We’re always here whenever you need anything!"
Thomas Yuskiewicz
March 30, 2026
5
out of
5
rating by Thomas Yuskiewicz
"The commercials are all about Jake at State farm, but it was Todd at state farm who took care of all my issues today. Thanks Todd!!!"
We responded:
"Thank you, Thomas! I'm glad to hear that you're satisfied with the coverage and communication from our team. We're always here to assist you with any needs or questions. Thanks for choosing us!"
Robert Stein
March 27, 2026
5
out of
5
rating by Robert Stein
"Todd was amazing. My vehicle was totaled and he helped me through the entire process afterwards."
We responded:
"Thank you so much for sharing your experience, Robert! We’re so glad to hear Todd was able to support you through such a difficult situation and help guide you through the process after your vehicle was totaled. We truly appreciate your trust in our team and are always here if you need anything moving forward!"
Linda Celins
March 21, 2026
5
out of
5
rating by Linda Celins
"I always have a great experience with the agents at Thomson's office. Pam is very helpful in helping me with any situation. I've been with them over 20 years!"
We responded:
"Thanks for your 5-star insurance rating, Linda!"
Eric Werner
March 19, 2026
5
out of
5
rating by Eric Werner
"I have been with State Farm a lonnnggg time! They have always helped with advice, good coverage, and competitive pricing. Being able to call in and talk to a real person and get real help is the sole reason I stay."
We responded:
"Thank you so much, Eric! We truly appreciate your loyalty over the years. It’s wonderful to hear that our team and personal service have made a difference. We look forward to continuing to support you with your insurance needs!"
Cole Train
March 19, 2026
5
out of
5
rating by Cole Train
"Pam made adding a new vehicle and adjusting the policy very easy. Thank you!!"
We responded:
"Thanks so much, Cole! Pam will be happy to hear your kind words—we’re glad the process was smooth for you."
Jennifer Lowden
March 18, 2026
5
out of
5
rating by Jennifer Lowden
"Awesome service. Responsive and personable."
We responded:
"Thank you so much, Jennifer! I’m glad you found our service responsive and personable. I really appreciate your kind words!"
Barbara Utain
March 17, 2026
5
out of
5
rating by Barbara Utain
"Todd was very helpful in answering my questions."
We responded:
"Thank you so much for your review, Barbara! We’re glad Todd was able to help answer your questions. We truly appreciate your positive feedback and look forward to assisting you again in the future!"
Crystal Kieffer
March 14, 2026
5
out of
5
rating by Crystal Kieffer
"Really helpful experience from Barb Krebs. I got a really good price and continued helpful service."
We responded:
"Thank you so much for your kind review, Crystal! We’re thrilled to hear that Barb was able to provide helpful service and get you a great price. We truly appreciate your feedback and look forward to continuing to support you with your vehicle insurance needs!"
Cat Moser
March 12, 2026
5
out of
5
rating by Cat Moser
"We have been with Will and his team for years now and they are aways very helpful anytime we need them. Just recently I was helped by Todd on the team and he was quick to respond and was very easy to work with."
We responded:
"Thank you so much for your kind review, Cat! We’re thrilled to hear that Todd and the team were able to provide quick and helpful service. We truly appreciate your loyalty over the years and look forward to continuing to assist you whenever you need us!"
Erin Brady
March 12, 2026
5
out of
5
rating by Erin Brady
"The staff are always there and available to help me. They are very prompt and efficient with getting back to me and getting things done."
We responded:
"Erin - Thank you for taking the time to provide us with such a great review. We appreciate your business!"