Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Pilson

Stephanie Pilson

May 17, 2025

5  out of  5
rating by Stephanie Pilson
"Barbara Krebs, Thank you for your kind and personalized service with my auto insurance policy. Explaining everything in detail, great customer service and better premium than my former company could offer!"
Profile photo of Andre Henry

Andre Henry

May 15, 2025

5  out of  5
rating by Andre Henry
"It is a great experience with State Farm as an auto insurance, Melissa helped me to set up a new policy with a vehicle seamlessly."
We responded:
"Thank you, Andre! I'm glad to know that Melissa was able to assist you in setting up your new insurance policy smoothly. We appreciate your feedback and are here to help with any future needs or questions you may have."
Profile photo of Leila Soles

Leila Soles

May 15, 2025

5  out of  5
rating by Leila Soles
"I must say I usually talk with Pam! Pam is so extremely , professional, is very personable and so awesomely helpful, and is an absolute joy to say the least when I talk with her."
Profile photo of Ang Graf

Ang Graf

May 14, 2025

5  out of  5
rating by Ang Graf
"Barbara Krebs was the best. Answered all my questions. Made me feel safe and comfortable with the change I was making. Thank you again."
Profile photo of Steve Jones

Steve Jones

May 9, 2025

5  out of  5
rating by Steve Jones
"Melissa was very pleasant and helpful. She is very efficient. Thank you"
We responded:
"Thank you, Steve, for sharing your experience! I'm glad to hear that Melissa was pleasant and helpful during your interaction. Her efficiency is truly appreciated, and we're grateful to have her on our team. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Bob hays

Bob hays

May 9, 2025

5  out of  5
rating by Bob hays
"Pam done a awesome job looking up information on my RV and worked variously with me finding the information she needed to put insurance on my RV"
We responded:
"Thank you, Bob, for sharing your experience! I'm happy to hear that Pam was able to assist you effectively with your insurance needs. Her dedication to finding the necessary information is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Profile photo of Vin Priori

Vin Priori

May 9, 2025

5  out of  5
rating by Vin Priori
"Excellent Service !!! Much Better Value since I switched from my old insurer. Both William and Jamie could not have been Nicer ! Thanks Again , Vince"
Profile photo of David Lloyd Miller

David Lloyd Miller

May 6, 2025

5  out of  5
rating by David Lloyd Miller
"Melissa Valimont promptly submitted my claim for windsheild replacement. She is pleasant to work with and now we'll just wait for the reimbursement minus the $100 deductible. She made an unfortunate situation bearable. I would highly recommend her to anyone."
We responded:
"Thank you, David, for sharing your experience! I'm happy to hear that Melissa was able to assist you promptly and make the situation more manageable. Your recommendation means a lot to us. If you have any further questions, feel free to reach out anytime!"
Profile photo of Matt Smith

Matt Smith

May 5, 2025

5  out of  5
rating by Matt Smith
"Great customer service Pam"
We responded:
"Thank you, Matt! I'm glad to hear that Pam provided you with great customer service. We appreciate your feedback! "
Profile photo of Jonathan Trost

Jonathan Trost

April 28, 2025

5  out of  5
rating by Jonathan Trost
"William and Jamie are a great team! They both were very receptive and would explain everything each step of the way. Not only that but they’re professional and friendly!"
We responded:
"TY Jonathan. It is a pleasure to work with great people like you. Welcome to State Farm. Will"
Profile photo of Neil Boyle

Neil Boyle

April 27, 2025

5  out of  5
rating by Neil Boyle
"Pam was extremely helpful with assisting with my homeowners policy!"
We responded:
"Thank you, Neil! I'm happy to hear that Pam was able to assist you with your policy. We appreciate your feedback and are here to help with any future insurance needs or questions you might have."
Profile photo of Thomas W Lisowski

Thomas W Lisowski

April 23, 2025

5  out of  5
rating by Thomas W Lisowski
"Excellent agency to deal with. Melissa is unbelievably helpful!"
We responded:
"Thank you, Thomas! I'm glad to hear that you find our office excellent to work with. Melissa's dedication to helping our customers is truly appreciated."
Profile photo of Eric D

Eric D

April 22, 2025

5  out of  5
rating by Eric D
"Had a great conversation today with Sue about my existing policies for my auto and house. William has a great team, everyone that answers has been very helpful! Combine the team with very competitive rates for years so far with no need to look around. Thanks again!"
We responded:
"Thank you, Eric, for sharing your experience! I'm delighted to know that Sue and the rest of our team have been helpful with your policies. It's wonderful to hear that our competitive rates have met your needs over the years. If you ever have more questions or need assistance, we're here to help!"
Profile photo of Renee Bunion

Renee Bunion

April 22, 2025

5  out of  5
rating by Renee Bunion
"Always helpful and accommodating! Thank you!"
We responded:
"Thank you, Renee! I’m happy to know that you find our team helpful and accommodating. Your feedback is truly appreciated. If you ever have questions or need anything, feel free to reach out."
Profile photo of william Baker

william Baker

April 21, 2025

5  out of  5
rating by william Baker
"Melissa was great to talk to and solve any problems"
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that Melissa was able to assist you effectively!"
Profile photo of Ian McClay

Ian McClay

April 17, 2025

5  out of  5
rating by Ian McClay
"Service is always top notch and Pam is awesome"
We responded:
"Thank you, Ian, for your fantastic feedback! I'm glad to know that you find our service top-notch and that Pam has made a positive impression!"
Profile photo of Jimmy Lee

Jimmy Lee

April 17, 2025

5  out of  5
rating by Jimmy Lee
"Very polite took car of what I need done"
We responded:
"Thank you, Jimmy, for your feedback! I'm glad we could assist with your needs!"
Profile photo of Richard Betts

Richard Betts

April 17, 2025

5  out of  5
rating by Richard Betts
"Barbara did a excellent job helping me with all my insurance needs. Thank you"
We responded:
"Thank you, Richard! I'm happy to hear that Barbara was able to assist you with your insurance needs. We appreciate your feedback and are here to help with any future questions or needs you may have."
Profile photo of Nancy Mongelli

Nancy Mongelli

April 16, 2025

5  out of  5
rating by Nancy Mongelli
"Barbara was so helpful, she handled my insurance needs! Thanks."
We responded:
"Thank you, Nancy! I'm glad to hear that Barbara was able to assist you with your insurance needs. We appreciate your feedback and are here to help with any future questions or needs you may have."
Profile photo of Kristen Jones

Kristen Jones

April 16, 2025

4  out of  5
rating by Kristen Jones
"Pam was an amazing help with setting up my policy to ensure my new engagement ring. She was quick to respond and extremely friendly!"
We responded:
"Thank you, Kristen, for sharing your experience! I'm glad to hear that Pam was able to assist you efficiently and with such friendliness. Your feedback is appreciated, and we're here for any further assistance you may need. Feel free to reach out anytime!"
Profile photo of Mike Phillips

Mike Phillips

April 15, 2025

5  out of  5
rating by Mike Phillips
"I have been dealing with Melissa at this agency for a couple of months on a complicated claim. She, and her colleagues, are incredibly responsive and personify Customer Service. I would recommend this agency to anyone."
We responded:
"Thank you, Mike, for your wonderful feedback! I'm happy to hear that Melissa and the team have been responsive and supportive with your claim. Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out!"
Profile photo of Randy K

Randy K

April 9, 2025

5  out of  5
rating by Randy K
"Hard working and great people!"
Profile photo of Samantha Skumpija

Samantha Skumpija

April 9, 2025

5  out of  5
rating by Samantha Skumpija
"Everyone in this office is always helpful and available for any questions or fast quotes I need, always kind and pleasant to talk to and returns calls asap great group of people!!"
We responded:
"Thank you, Samantha! I'm happy to know that our team has been helpful and responsive to your needs. We strive to be available and pleasant in all our interactions. If you ever have more questions, don't hesitate to reach out."
Profile photo of Lauren Mishkin

Lauren Mishkin

April 4, 2025

5  out of  5
rating by Lauren Mishkin
"Excellent and courteous service especially from Melissa. I highly recommend William Thomson Jr. State Farm Insurance Company. Truely caring and extremely reliable advice for all of my very important insurance needs. I'm so pleased to work with this amazing company!"
We responded:
"Thank you, Lauren, for your wonderful feedback! I'm happy to know that Melissa provided you with excellent and courteous service. It's great to hear that you find our advice reliable and caring for your insurance needs. We truly appreciate your recommendation and look forward to assisting you with any future needs!"
Profile photo of Tom C

Tom C

April 4, 2025

5  out of  5
rating by Tom C
"William and his staff provide great service always. They're knowledgeable and extremely helpful. I've been with them for years and recommend them highly. Melissa helped me recently and made the whole process easy and saved me money!"
We responded:
"Thank you, Tom, for your wonderful feedback! I'm happy to know that you find our team knowledgeable and helpful. It's great to hear that Melissa was able to assist you effectively and save you money. We're here for any future needs or questions you may have!"