State Farm® Insurance Agent William Thomson Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
MLH Company
November 13, 2025
5
out of
5
rating by MLH Company
"We have been working with William Thomson and his dream team for years and could not ask for better service. Our go to Pam Long is a complete rockstar. She is able to not only get things done quick (making your life easier) but she takes her time to fully help you understand anything you may have questions on. We truly love working with everyone there. They take the headache out of having to deal with insurance. Thank you team!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Pam and the team here at William Thomson State Farm have been able to make things easier for you over the years. It means a lot to us to know our efforts make a difference, and we truly appreciate your loyalty and trust. We will always be there for you and all of your insurance needs!"
Suzanne Hayburn
November 12, 2025
5
out of
5
rating by Suzanne Hayburn
"I have used State Farm insurance for over 30 years, and have always had a positive experience. Pam has been extremely helpful and knowledgeable with a welcoming personality. She is always there for us anytime we need her. It is nice to have an insurance company that we can count on."
We responded:
"Thank you so much for your kind words, Suzanne! We’re thrilled to hear that Pam has consistently provided helpful, knowledgeable, and welcoming service over the years. It means a lot to know you can rely on us, and we truly appreciate your loyalty to our State Farm office."
DEV PATEL
November 12, 2025
5
out of
5
rating by DEV PATEL
"Melissa has been exceptional—quick with follow-ups, attentive to every detail, and highly professional. Not only the firm provided the best quotes and clear guidance throughout, but also ensured a smooth and stress-free process. Her dedication to understanding specific needs and delivering tailored solutions truly sets the firm apart. Highly recommended."
We responded:
"Thank you so much for your kind words, Dev! We’re thrilled to hear that Melissa and our team were able to provide a smooth and stress-free experience while helping you find the best coverage. We truly appreciate your recommendation and look forward to continuing to serve you with all"
Kevin Spiegler
November 6, 2025
5
out of
5
rating by Kevin Spiegler
"I needed to make some major policy changes in home/auto. Pam was extremely helpful and upfront n navigating me through what was needed. Thank you Pam."
We responded:
"Hi Kevin- We really appreciate your kind words and recommendation. Thank you for trusting us with your insurance needs."
Jordan Shuster
November 6, 2025
5
out of
5
rating by Jordan Shuster
"I've always had a great experience with this office! I use them for my home & auto insurance, and it's amazing to know that I can always contact someone directly with any questions or issues. Recently I called about a problem I was having, and Todd went above and beyond to fix the issue quickly - he was so friendly and helpful, and I'm glad to have him on my team!"
We responded:
"Thank you so much for your kind words, Jordan! I’m thrilled to hear that Todd was able to help you so quickly and make the process smooth. We truly appreciate your trust in us for your home and auto insurance, and it’s always our goal to make sure you feel supported and taken care of. Thanks again for sharing your experience!"
Deborah Wolf
November 3, 2025
5
out of
5
rating by Deborah Wolf
"I always am treated with respect and kindness. There is always an immediate response when I call in I never need to leave a voicemail. Pam is cheerful and provides excellent customer service. I am glad to be insured by State Farm 🌞"
We responded:
"Thank you, Deborah! We’re so glad to hear Pam provided excellent service and that you feel well taken care of. We truly appreciate your kind words and are happy to have you as part of our State Farm family!"
Dan Loveless
October 27, 2025
5
out of
5
rating by Dan Loveless
"The insurance product is great. Very helpful and supportive people. Pam is the best and assists in an effective and timely manner."
We responded:
"Thank you so much for your kind words, Dan! I’m glad to hear our team has been helpful and supportive, and we truly appreciate you recognizing Pam’s efforts. We look forward to continuing to serve you!"
K Jay
October 27, 2025
5
out of
5
rating by K Jay
"Milisa....made the experience much more pleasant..."
We responded:
"Thank you, K Jay, for your feedback! I'm happy to hear that Melissa made your experience more pleasant. Our team is always here to assist with any of your insurance needs. Feel free to reach out anytime!"
Casual Covert
October 23, 2025
5
out of
5
rating by Casual Covert
"Pam was an absolute icon! Super simple and easy to work with."
We responded:
"Thanks so much! We totally agree — Pam’s the best! Glad she made things so simple and easy for you!"
Jordan Devlin
October 21, 2025
5
out of
5
rating by Jordan Devlin
"Pam is always super quick responding to calls and emails. She is always extremely professional and goes above and beyond. She is super polite and does a great job!"
We responded:
"Thanks, Jordan! Pam will be happy to hear this. She always strives to go above and beyond for our clients, and we’re glad it shows!"
Beyah Samad
October 21, 2025
5
out of
5
rating by Beyah Samad
"Great communication"
We responded:
"Thank you, Beyah, for your positive feedback! I'm glad you appreciated our communication. If you ever need further assistance, we're here to help. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
Jessica Jenkins
October 15, 2025
5
out of
5
rating by Jessica Jenkins
"Spoke to Pam today she's always a gem. I've been with this office for some time now and they have handled all my issues with proper care and execution."
We responded:
"Thanks Jessica. Pam &I appreciate you sharing your thoughts. It is a pleasure to work with you."
Hilda Kelly
October 15, 2025
5
out of
5
rating by Hilda Kelly
"Very knowledgeable and helpful and pleasant"
We responded:
"Thank you so much for your thoughtful review, Hilda. We appreciate it."
Corinne Bissinger
October 14, 2025
5
out of
5
rating by Corinne Bissinger
"Pam is an absolute pleasure and has always helped me out , thank you so much ❤️"
We responded:
"Thanks so much, Corinne! We’re so happy to hear Pam’s been such a help — she’s definitely one of the best! We really appreciate you being part of our State Farm family and taking the time to share this."
J Wright
October 14, 2025
5
out of
5
rating by J Wright
"I have nothing but great things to say about William Thomson and his staff. From the first time I switched over to them as my Agent and met with William I knew I was in the right place. Pam on his staff is excellent to deal with. She is kind, efficient and knowledgeable, so what else can you ask for? If you have insurance needs this State Farm office is the one you want to trust your insurance needs to."
We responded:
"Thank you so much for your thoughtful review, J! We truly appreciate you taking the time to share your experience. Pam will be so happy to hear your kind words. Our team takes pride in providing friendly and knowledgeable service, and it’s great to know that’s been your experience. We’re grateful to have you as part of our State Farm family!"
James “Anthony” brown
October 13, 2025
5
out of
5
rating by James “Anthony” brown
"I’ve been with this company for a long period of time and they have very excellent customer service. Each representative that I talked to is always cheerful and understanding the customers needs. This is why I give five stars. It’s always a pleasure of speaking to each one of the representative at William Thompson State Farm Branch. They know exactly what they’re doing especially one of my favorites out the team, Melissa she definitely been helping me through a lot and she stand on business. She made things move and I definitely appreciate that. Thank you again, Melissa P.s The best team ever"
We responded:
"Thank you, James, for your wonderful feedback! I'm happy to know that our team has consistently provided cheerful and understanding service. It's always a pleasure to assist you. If you ever have any questions or need further assistance, feel free to reach out."
Rob E
October 5, 2025
5
out of
5
rating by Rob E
"I’ve always had great service with these guys and have been a customer for over 10 years. Janet is always professional and prompt with following up. Actually everyone there is as well, they make you feel like family. It’s a pleasure to speak with a human and not pushing buttons to solve an issue or ask a question. If you’re looking for an agent give them an opportunity I think you’ll be pleasantly satisfied."
We responded:
"Thank you, Rob, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our team over the years. Janet and everyone here truly appreciate your kind words. We always strive to make our customers feel like family and provide the personal touch you mentioned. If you ever need anything, don't hesitate to reach out. Thanks for being a valued part of our community!"
alex Moser
October 3, 2025
5
out of
5
rating by alex Moser
"Tyler Neilsen did such a great job of explaining everything over the phone and allowing to me to learn more about the service I was looking for. He is a great young man and has a super bright future. Someday people will refer to him as the Lebron James of State Farm."
We responded:
"Thank you for your review, Alex! I'm happy to hear that Tyler provided you with such a thorough explanation and helped you understand the service better. We’re proud to have him on our team. If you have any more questions or need further assistance, feel free to reach out!"
Virginia Gallagher
October 2, 2025
5
out of
5
rating by Virginia Gallagher
"Our go to person is Pam! She responds to our calls and emails quickly. She explains everything we ask and contacts us with our updated premiums . We hold both our home and cars with this office and can not be more pleased. Their rates are competitive, and the personalized service is something hard to find these days! We consider her our insurance guru and friend! Highly recommend! Virginia and Frank"
We responded:
"Thank you, Virginia and Frank! I'm so happy to hear that Pam has been such a valuable resource for you. It's wonderful to know that our personalized service and competitive rates meet your needs. We truly appreciate your recommendation and are always here to assist with anything you might need. Let us know if there's anything else we can do for you!"
Debi Cieslak
October 1, 2025
5
out of
5
rating by Debi Cieslak
"Janet Vollmer went above and beyond to help me in confirming that a bill was paid correctly. Always have a positive experience with all the workers there."
We responded:
"Thank you, Debi! I'm happy to hear that Janet provided exceptional assistance with your billing inquiry. It's wonderful to know that you consistently have positive experiences with our team. We're always here to help with any of your insurance needs!"
Howard Teschner
September 30, 2025
5
out of
5
rating by Howard Teschner
"Barbra was so helpful and explained everything to me for my car insurance and my house insurance."
We responded:
"Thank you, Howard! I'm happy to hear that Barbra was able to assist you with your insurance needs. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Bobbie Schumacher
September 30, 2025
5
out of
5
rating by Bobbie Schumacher
"I worked with Barbara today to switch my home and auto insurance. My last policy went very high so I went looking for other options. Barb was referred to me & when she gave me my quote, I could not say no. She helped save me money! She answered any question I had, and the process was simple and painful. I will be referring all my friends and family to Barb now."
We responded:
"Thank you, Bobbie! I'm happy to hear that Barbara was able to assist you with your insurance needs and help you save money. It's wonderful that you found the process straightforward and that all your questions were addressed. We truly appreciate your referrals and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Manson
September 30, 2025
5
out of
5
rating by Manson
"Barb Krebs was absolutely amazing! Got me an affordable quote super fast!!"
We responded:
"Thank you, Manson! I'm happy to hear that Barb provided you with such excellent service and a quick, affordable quote. Our team is dedicated to making the insurance process smooth and efficient for you. Let us know if there's anything else we can assist you with!"
Thomas Yuskiewicz
September 29, 2025
5
out of
5
rating by Thomas Yuskiewicz
"Great coverage, great communication with staff, very upbeat and happy to help. Very happy with my decision to join with state farm!"
We responded:
"Thank you, Thomas! I'm glad to hear that you're satisfied with the coverage and communication from our team. We're always here to assist you with any needs or questions. Thanks for choosing us!"
Samantha Lynn
September 26, 2025
5
out of
5
rating by Samantha Lynn
"I worked with Barbara Krebs to change over my auto policy and we ended up saving and getting better coverage! She is a pleasure to work with!"
We responded:
"Thank you, Samantha Lynn! I'm happy to hear that Barbara was able to assist you in updating your policy with better coverage and savings. She's indeed a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"