State Farm® Insurance Agent William Thomson Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rob E
October 5, 2025
5
out of
5
rating by Rob E
"I’ve always had great service with these guys and have been a customer for over 10 years. Janet is always professional and prompt with following up. Actually everyone there is as well, they make you feel like family. It’s a pleasure to speak with a human and not pushing buttons to solve an issue or ask a question. If you’re looking for an agent give them an opportunity I think you’ll be pleasantly satisfied."
We responded:
"Thank you, Rob, for your wonderful feedback! I'm so happy to hear that you've had such a positive experience with our team over the years. Janet and everyone here truly appreciate your kind words. We always strive to make our customers feel like family and provide the personal touch you mentioned. If you ever need anything, don't hesitate to reach out. Thanks for being a valued part of our community!"
alex Moser
October 3, 2025
5
out of
5
rating by alex Moser
"Tyler Neilsen did such a great job of explaining everything over the phone and allowing to me to learn more about the service I was looking for. He is a great young man and has a super bright future. Someday people will refer to him as the Lebron James of State Farm."
We responded:
"Thank you for your review, Alex! I'm happy to hear that Tyler provided you with such a thorough explanation and helped you understand the service better. We’re proud to have him on our team. If you have any more questions or need further assistance, feel free to reach out!"
Virginia Gallagher
October 2, 2025
5
out of
5
rating by Virginia Gallagher
"Our go to person is Pam! She responds to our calls and emails quickly. She explains everything we ask and contacts us with our updated premiums . We hold both our home and cars with this office and can not be more pleased. Their rates are competitive, and the personalized service is something hard to find these days! We consider her our insurance guru and friend! Highly recommend! Virginia and Frank"
We responded:
"Thank you, Virginia and Frank! I'm so happy to hear that Pam has been such a valuable resource for you. It's wonderful to know that our personalized service and competitive rates meet your needs. We truly appreciate your recommendation and are always here to assist with anything you might need. Let us know if there's anything else we can do for you!"
Debi Cieslak
October 1, 2025
5
out of
5
rating by Debi Cieslak
"Janet Vollmer went above and beyond to help me in confirming that a bill was paid correctly. Always have a positive experience with all the workers there."
We responded:
"Thank you, Debi! I'm happy to hear that Janet provided exceptional assistance with your billing inquiry. It's wonderful to know that you consistently have positive experiences with our team. We're always here to help with any of your insurance needs!"
Howard Teschner
September 30, 2025
5
out of
5
rating by Howard Teschner
"Barbra was so helpful and explained everything to me for my car insurance and my house insurance."
We responded:
"Thank you, Howard! I'm happy to hear that Barbra was able to assist you with your insurance needs. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Bobbie Schumacher
September 30, 2025
5
out of
5
rating by Bobbie Schumacher
"I worked with Barbara today to switch my home and auto insurance. My last policy went very high so I went looking for other options. Barb was referred to me & when she gave me my quote, I could not say no. She helped save me money! She answered any question I had, and the process was simple and painful. I will be referring all my friends and family to Barb now."
We responded:
"Thank you, Bobbie! I'm happy to hear that Barbara was able to assist you with your insurance needs and help you save money. It's wonderful that you found the process straightforward and that all your questions were addressed. We truly appreciate your referrals and are here for any future needs you might have. Let us know if there's anything else we can do for you!"
Manson
September 30, 2025
5
out of
5
rating by Manson
"Barb Krebs was absolutely amazing! Got me an affordable quote super fast!!"
We responded:
"Thank you, Manson! I'm happy to hear that Barb provided you with such excellent service and a quick, affordable quote. Our team is dedicated to making the insurance process smooth and efficient for you. Let us know if there's anything else we can assist you with!"
Thomas Yuskiewicz
September 29, 2025
5
out of
5
rating by Thomas Yuskiewicz
"Great coverage, great communication with staff, very upbeat and happy to help. Very happy with my decision to join with state farm!"
We responded:
"Thank you, Thomas! I'm glad to hear that you're satisfied with the coverage and communication from our team. We're always here to assist you with any needs or questions. Thanks for choosing us!"
Samantha Lynn
September 26, 2025
5
out of
5
rating by Samantha Lynn
"I worked with Barbara Krebs to change over my auto policy and we ended up saving and getting better coverage! She is a pleasure to work with!"
We responded:
"Thank you, Samantha Lynn! I'm happy to hear that Barbara was able to assist you in updating your policy with better coverage and savings. She's indeed a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
rick adams
September 26, 2025
5
out of
5
rating by rick adams
"All good Sue Brown was a pleasure to work with"
We responded:
"Rick, thank you for your feedback! I'm glad to hear that Sue Brown made your experience enjoyable. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Darlene Sanchez
September 26, 2025
5
out of
5
rating by Darlene Sanchez
"I realy like the help with put car on my bill and help with my car when it broke down they did a lot for mr and i love it thank you for very thing you did for me im very happy with yous"
We responded:
"Thank you for your review, Darlene! I'm glad to hear that you appreciated the assistance. It's wonderful to know you're happy with our service. Let us know if there's anything else we can do for you!"
Michael Smith
September 26, 2025
5
out of
5
rating by Michael Smith
"Called State Farm and spoke to Melissa about an insurance claim regarding my car that recently has been in an accident. She was very helpful in explaining to process for the claim and answered all my questions. Very happy with the customer service."
We responded:
"Thank you, Michael! I'm glad to hear that Melissa was able to assist you with your insurance claim and provide the answers you needed. We’re committed to offering excellent customer service, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Lisa P
September 25, 2025
5
out of
5
rating by Lisa P
"Melissa was very helpful with the information I needed for our claim."
We responded:
"Thank you, Lissa! I'm happy to hear that Melissa was able to assist you with your claim information. Our team is dedicated to providing helpful and reliable service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Teena Branhan
September 25, 2025
5
out of
5
rating by Teena Branhan
"I have been with State Farm since I was a child. My parents started my policy some 50 years ago. I have had such quality care and concern for my policies . All my question no matter big or small are answered in a timely manor. Special Thanks to Janet Vollmer for handling my last crisis call with such care She took precious time to find the answers to my question and call me back in a timely manor. Thank You State Farm Your Loyal Customer"
We responded:
"Thank you, Teena, for your wonderful feedback and for being such a loyal customer over the years! I'm delighted to hear that Janet provided you with the care and attention you needed during your recent call. Our team is dedicated to ensuring all your questions are addressed promptly and thoroughly. If there's anything else we can assist you with, please feel free to reach out."
Jenna Hess
September 24, 2025
5
out of
5
rating by Jenna Hess
"Will and his agency are the best!!!!!! Pam is always helpful and understanding to our insurance needs!"
Patricia Maenner
September 20, 2025
5
out of
5
rating by Patricia Maenner
"I have been with State Farm for nearly 30 years and I have always been very happy and satisfied with them and their customer service! The other day I stopped into State Farm with a concern about my car insurance and Janet went above and beyond to assist me and in literally 1 hour everything was signed and completed thanks to Janet! I highly recommend State Farm Insurance, especially William Thomson Jr. On Street Rd, in Warrington."
We responded:
"Thank you, Patricia, for your wonderful feedback! I'm delighted to hear that you've been happy with our service for nearly 30 years. Janet is indeed a valuable part of our team, and I'm glad she could assist you so efficiently. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
blake h
September 19, 2025
5
out of
5
rating by blake h
"Very nice and easy to work with, helped me with all of my questions and concerns and I’d recommended to anyone"
We responded:
"Thank you, Blake! I'm happy to know that you found working with us to be a pleasant experience. Your recommendation means a lot. If you have any more questions or need assistance in the future, feel free to reach out!"
Jared DiDomenico
September 19, 2025
5
out of
5
rating by Jared DiDomenico
"Melissa was very helpful over the phone. Could not recommend Thompson State Farm any more!"
We responded:
"Thank you, Jared! I'm happy to hear that Melissa was able to assist you so effectively over the phone. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Patricia Seward
September 17, 2025
5
out of
5
rating by Patricia Seward
"Honestly the best service around. Pam is absolutely wonderful and I would recommend this office to anyone looking for insurance."
We responded:
"Thank you, Patricia! I'm happy you had such a positive experience with our office. Pam is indeed fantastic, and we're grateful for your recommendation. If there's anything else we can assist you with, feel free to reach out!"
Richard Simmons
September 11, 2025
5
out of
5
rating by Richard Simmons
"Janet was a such a great help to me today , she put alot of time and Effort helping with my billing problem. Very friendly and a pleasure to talk with and fixed my problem. State Farm is very luck to have her . Great Asset. Thanks Again Janet."
We responded:
"Thank you, Richard! I'm happy to hear that Janet was able to assist you with your billing issue. She's truly dedicated and we're grateful to have her on our team. If you need anything else, feel free to reach out!"
Pralor NEWMAN
September 10, 2025
5
out of
5
rating by Pralor NEWMAN
"She was very professional and patient with helping me figure things out so I can understand"
We responded:
"It truly makes our day knowing that you appreciated the professionalism and patience shown during your experience, Pralor Newman. Our office is always here to help with any questions or needs you may have. Thank you for your feedback."
Kristin Coryell
September 10, 2025
5
out of
5
rating by Kristin Coryell
"Melissa helped us a add a bundled home and auto renter’s policy for a family member!"
We responded:
"Kristin, thank you for sharing your experience! I'm happy to hear that Melissa was able to assist you with bundling policies for your family member. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Timothy Emery
September 10, 2025
5
out of
5
rating by Timothy Emery
"Great people, great service. Always polite and willing to help in anyway I need it. I’ve been dealing with them many years. They help me with my house, cars, truck and my bikes."
We responded:
"Thank you, Timothy! I'm happy to hear that you've had such a positive experience with our team over the years. It's wonderful to know we've been able to assist you with your policies. We're always here to help with whatever you need. Thanks for choosing us!"
Howard Charles
September 5, 2025
5
out of
5
rating by Howard Charles
"Melissa was really helpful with finding out why my wife had an unknown charge on her account and resolved the issue in a quick manner"
We responded:
"Thank you for your review, Howard! I'm happy to hear that Melissa was able to assist you and resolve the issue quickly. Our team is dedicated to providing helpful and efficient service. If you have any more questions or need further assistance, feel free to reach out!"
Carole Buckley
September 3, 2025
5
out of
5
rating by Carole Buckley
"Pam was great giving us first a very competitive auto quote and then a package combining family auto policy and renters insurance. You got our business!"
We responded:
"Carole, thank you for your wonderful feedback! I'm happy to hear that Pam provided you with a competitive quote and a comprehensive package for your needs. We appreciate your business and are here to assist with any questions or future needs. Thanks for choosing us!"