Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Scott stitt

Scott stitt

January 15, 2026

4  out of  5
rating by Scott stitt
"Todd, the rep at State farm has consistently done a thorough job at resolving any issues I had. Always polite and patient. It's great having someone that helpful."
We responded:
"Scott, thank you for your wonderful review! I'm glad our team has been able to keep you informed and that you appreciate their hard work. We're always here to help with any of your insurance needs. "
Profile photo of Anthious Boone

Anthious Boone

January 14, 2026

5  out of  5
rating by Anthious Boone
"My interactions were with Todd over the course of a two week period. He was patient. He explained processes well. He took notes and made appointments to follow up later. He did his homework and was very responsive. In the end, I saved a considerable amount of money while still receiving improved coverage."
We responded:
"Anthious, thank you for sharing your positive experience! I’m glad Todd was able to guide you through the insurance process and help you save money while improving your coverage. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Alex Scioli

Alex Scioli

January 13, 2026

5  out of  5
rating by Alex Scioli
"Had a very wonderful and informative phone call with Melissa today. She was able to answer every question immediately and confidently. I am still very pleased with my experience with state farm and the past 13 years they've taken care of my insurance needs"
We responded:
"Alex, thank you for your kind words! I’m glad Melissa was able to assist you and provide the information you needed. We truly appreciate your trust over the past 13 years and look forward to continuing to serve your insurance needs!"
Profile photo of Anita Litz

Anita Litz

January 13, 2026

5  out of  5
rating by Anita Litz
"I have been dealing with this agency for years - all of the staff are extremely professional , friendly and overall so nice to deal with. Can not say enough for their customer service! Highly recommend!"
We responded:
"Thank you, Anita! I'm happy to know you had a positive experience with our office. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
Profile photo of Michael Sherin

Michael Sherin

January 13, 2026

5  out of  5
rating by Michael Sherin
"Great team with top-notch knowledge and expertise. Always prompt in responding to any of my needs!"
We responded:
"Thank you so much for the kind words, Michael! I’m glad to hear our State Farm team has been able to provide prompt, knowledgeable service. We really appreciate your trust and recommendation!"
Profile photo of Mike Fry

Mike Fry

January 13, 2026

5  out of  5
rating by Mike Fry
"Melissa was absolutely awesome. I emailed her about something I noticed after submitting my claim. She took time to add it into claim and emailed me back multiple times. Awesome customer service!!! Way quicker than I expected!!! Thanks again Melissa!!!!"
We responded:
"Thank you so much for sharing your experience, Mike! I’m glad Melissa could help and provide the quick, attentive service you deserved. We really appreciate your trust and kind words!"
Profile photo of Tammy Greenlee

Tammy Greenlee

January 12, 2026

5  out of  5
rating by Tammy Greenlee
"Todd is always helpful and is willing to do research if I ask unusual questions. He always follows up and gets back to me. Super professional"
We responded:
"Thank you for sharing your experience, Tammy! I’m glad Todd could provide helpful and thorough support. We really appreciate your kind words and trust in our team here at William Thomson State Farm!"
Profile photo of Lisa Pierce

Lisa Pierce

January 12, 2026

5  out of  5
rating by Lisa Pierce
"The agent was very helpful and professional, he went over details and information step by step and allowed me to ask as many questions to which I could understand and communicate with him."
We responded:
"Hi Lisa! Thank you for your kind words! I’m glad we could take the time to walk through everything clearly and answer all your questions. We appreciate your trust in our State Farm team!"
Profile photo of Love Philly Sports

Love Philly Sports

January 10, 2026

5  out of  5
rating by Love Philly Sports
"I spoke to Todd and he was extremely helpful. I have been with State Farm for many years and they always treated me well. I left for 3 years and went back last year. I should have never left!"
We responded:
"Thank you for sharing your experience! We’re thrilled to have you back and glad Todd could assist. We truly appreciate your continued trust in our team and look forward to serving you and your insurance for many more years!"
Profile photo of Daniel Hagerty

Daniel Hagerty

January 8, 2026

5  out of  5
rating by Daniel Hagerty
"Have had my auto insurance through William Thomson State Farm for close to 25 years. The people in the office are very helpful and courteous whenever I have a concern or need assistance."
We responded:
"Hi Daniel! Thank you so much for your loyalty over the past 25 years! We truly appreciate your kind words and are always happy to assist you whenever needed! Looking forward to serving you & all of your insurance needs for many more years to come!"
Profile photo of Edward White

Edward White

January 5, 2026

5  out of  5
rating by Edward White
"Always a pleasure working with this agency, they’re quick to respond and very accommodating. Pam in particular has been extremely helpful!"
We responded:
"Thank you so much for the 5-star review, Edward! We’re glad to hear that Pam and the team have been helpful and responsive. We truly appreciate your trust in our office here at William Thomson Jr. State Farm and look forward to continuing to serve all of your insurance needs!"
Profile photo of Johnson Tu

Johnson Tu

December 23, 2025

5  out of  5
rating by Johnson Tu
"Pam at State Farm provides truly amazing service. She is professional, responsive, and took the time to quickly transfer the names on our insurance. The entire process was smooth and stress-free thanks to her attention to detail and genuine care. Highly recommend Pam to anyone."
We responded:
"Thank you, Johnson! We truly appreciate your kind words and recommendation."
Profile photo of Joe Flynn

Joe Flynn

December 11, 2025

5  out of  5
rating by Joe Flynn
"Will saved us $400/month on our car and renter’s insurance! He explained all the coverages clearly and helped us get the right. ones. It’s so nice to have an agent that we can call and talk to rather than a random person at the end of a long phone tree. Will is the man!"
We responded:
"Joe. It has been a pleasure. I am glad that I met you & Mary. Welcome to our State Farm Family. "
Profile photo of alina carreon

alina carreon

December 11, 2025

5  out of  5
rating by alina carreon
"Would like to thank Pam for such prompt response for all of my business needs , quick and efficient helpful Been with Thomson staff for years and services provided have been top notch thank you so much makes business flow smoothly"
We responded:
"Hi Alina! Thank you so much for your kind words! We’re thrilled to hear that Pam has been able to provide prompt, efficient, and helpful support for all your business needs. We truly appreciate your loyalty over the years and are glad we can help make things run smoothly for you."
Profile photo of chip lewis

chip lewis

December 9, 2025

5  out of  5
rating by chip lewis
"Always professional and polite whenever I need any assistance. It's a constant at this organization that seems to be a rarity these days"
We responded:
"Chip - We really appreciate your kind words. Thank you for trusting us with your insurance needs."
Profile photo of chris lynagh

chris lynagh

December 2, 2025

5  out of  5
rating by chris lynagh
"I want to thank everybody for their great service. Everyone is very professional and help me with all my needs. Pam does an excellent job following up and making sure customers are completely satisfied."
We responded:
"Thank you so much, Chris! We’re glad to hear that Pam and the team were able to provide professional and thorough service. At our State Farm office, we always strive to make sure every customer is fully supported and satisfied!"
Profile photo of Howard Kredo

Howard Kredo

November 28, 2025

5  out of  5
rating by Howard Kredo
"Great service and response to the many questions Easily the best insurance experience I have ever had price wise and service"
We responded:
"Thank you, Howard! We’re thrilled to hear you had such a positive experience with our team. At our State Farm office, we pride ourselves on providing excellent service and competitive insurance options to make every customer feel confident and supported."
Profile photo of Norman Rothbard

Norman Rothbard

November 26, 2025

5  out of  5
rating by Norman Rothbard
"Pam Long did an exceptional job handling the changes we needed to make to our policies. Thanks for making the process effortless!!!"
We responded:
"Thank you, Norman! We’re so glad to hear that Pam made the process effortless for you. At our State Farm office, we strive to provide smooth, professional service and ensure every policy adjustment is handled with care and efficiency."
Profile photo of Stephen Clements

Stephen Clements

November 26, 2025

5  out of  5
rating by Stephen Clements
"Will Malissa was very helpful with my call this morning thank you"
We responded:
"Thank you, Stephen, for sharing your experience! I'm glad to hear that Malissa was able to assist you effectively this morning. If you need further assistance, feel free to reach out to our office anytime."
Profile photo of jess watson

jess watson

November 25, 2025

5  out of  5
rating by jess watson
"Highly Recommend! Pam L. at State Farm has been absolutely amazing. She’s professional, helpful, and truly goes above and beyond to make sure everything is taken care of. I always feel supported and well-informed thanks to her. If you’re looking for someone reliable and friendly for your insurance needs, I highly recommend Pam!"
We responded:
"Thank you so much, Jess! We’re thrilled to hear that Pam has been so helpful and supportive. We always aim to provide professional, reliable service and make sure our clients feel informed and taken care of. Your recommendation means a lot!"
Profile photo of Jessica George

Jessica George

November 20, 2025

5  out of  5
rating by Jessica George
"Best agency over all, they always make time to return my calls and answer my questions. Melissa is a wonderful person and they are a great team."
We responded:
"Thank you so much, Jessica! We’re so glad to hear that Melissa and the team have been able to provide you with timely support and answers to your questions. At our State Farm office, we strive to make every client feel valued and taken care of—it means a lot to know we’re hitting the mark!"
Profile photo of John Vandevander

John Vandevander

November 20, 2025

5  out of  5
rating by John Vandevander
"Pam was great as always. She is very kind and friendly. Makes for a good day."
We responded:
"Thank you, John! I'm glad you had a positive experience with our service. Sue is indeed a valuable part of our team, and we're grateful for her dedication. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of ordes speaks

ordes speaks

November 19, 2025

5  out of  5
rating by ordes speaks
"They are very prompt with your needs! Great service by Mellisa!"
We responded:
"Thank you, Ordes! We’re glad to hear you had a great experience with our State Farm office. Mellisa and the team always strive to provide prompt, helpful service, and we appreciate your kind words."
Profile photo of Dashawn Ponder

Dashawn Ponder

November 17, 2025

5  out of  5
rating by Dashawn Ponder
"Pam was very helpful and very informative to help me add on my vehicle and and I’m greatful for her help"
We responded:
"Thank you so much, Dashawn! We’re thrilled to hear that Pam was able to provide helpful and informative support while assisting you with your vehicle. We truly appreciate your kind words and are grateful for the opportunity to serve you at William Thomson Jr. State Farm Insurance!"
Profile photo of Josh Kershenbaum

Josh Kershenbaum

November 14, 2025

5  out of  5
rating by Josh Kershenbaum
"Absolutely top notch service and support every step of the way. Thank you, Barb, for being the most responsive, warm, knowledgeable and caring insurance professional we have ever worked with. 10/10."
We responded:
"Hi Josh, thank you so much for your kind words! We’re thrilled to hear that Barb provided such responsive, knowledgeable, and caring service. She’ll be so happy to know her efforts made such a positive impact. We truly appreciate your feedback and recommendation!"