State Farm® Insurance Agent William Thomson Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Kolody jr
August 8, 2025
5
out of
5
rating by James Kolody jr
"My Dad passed and had HomeOwners with State Farm, they were excellent in helping me, take care of his insurance policy. Melissa was so pleasant, personable it was a pleasure working with her."
We responded:
"Thank you, James, for sharing your experience. I'm happy to hear that Melissa was able to assist you during such a difficult time. Our team is dedicated to providing caring and supportive service. If there's anything else we can do for you, please let us know."
Steve Booth
August 6, 2025
5
out of
5
rating by Steve Booth
"Every interaction, from sales to support, has been excellent with the Thompson agency. I was able to get a terrific reduction in rates when I moved over to State Farm and then from a customer experience perspective things have been terrific. I would highly recommend them to anyone."
We responded:
"Thank you, Steve! I'm happy to hear that your experiences with our office have been excellent, from sales to support. It's great to know you found a reduction in rates and that you're satisfied with the customer experience. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
Kris L
August 5, 2025
5
out of
5
rating by Kris L
"I just wanted to share that this office has been extremely helpful. Melissa is currently working on something for me to try to help me with my current insurance plan but overall everyone has been extremely helpful"
We responded:
"Thank you for your feedback, Kris! I'm happy to hear that our office has been helpful to you. Melissa and the rest of the team are dedicated to providing excellent service. If there's anything else we can assist you with, feel free to reach out!"
Victoria Peacock
July 18, 2025
5
out of
5
rating by Victoria Peacock
"I have worked with Pam on multiple renter’s insurance policies. She is great- easy to get in contact with her and always willing to answer my questions. Her and the office have been wonderful!"
We responded:
"Thank you for your review, Victoria! I'm happy to hear that Pam and our office have been able to assist you with your insurance needs. We appreciate your kind words and are always here to help with any questions you may have. Thanks for choosing us!"
Anthony Coccia
July 10, 2025
5
out of
5
rating by Anthony Coccia
"Pam and will at State Farm have always been there any time I have called or emailed. They have worked with me on cost , are always friendly and make things easy at every turn. I have been with them for over a decade."
We responded:
"Thank you, Anthony! It means a lot that you’ve been with us for over ten years, and we’re glad the experience has stayed consistent throughout. We’re always happy to make things easier when you reach out, whether it’s by phone or email. Appreciate you taking the time to share this."
Stephan T
July 10, 2025
5
out of
5
rating by Stephan T
"Called today and spoke to Melissa who was very friendly and knowledgeable. My request was handled in under five minutes."
We responded:
"Thank you, Stephan! I'm happy to hear that Melissa provided you with friendly and knowledgeable service. It's great to know your request was handled so efficiently. If you need anything else, feel free to reach out!"
Joseph Moeser
July 9, 2025
5
out of
5
rating by Joseph Moeser
"Janet Vollmer is on the ball!"
We responded:
"Thank you, Joseph! I'm happy to hear that Janet is providing excellent service. Our team is dedicated to being responsive and attentive to your needs. Let us know if there's anything else we can assist you with!"
Amy Sundling
July 9, 2025
5
out of
5
rating by Amy Sundling
"We’ve had nothing but a positive experience with Pam and Will at Thomson State Farm! We high recommend them if you need a very personable agent."
We responded:
"Thank you for your review, Amy! I'm happy to hear that we have provided you with such a positive experience. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Tricia Paniagua
July 8, 2025
5
out of
5
rating by Tricia Paniagua
"Easy process and helpful service"
We responded:
"Thank you, Tricia! I'm happy to know you found the process easy and the service helpful. Our office is committed to providing a seamless experience for everyone. Let us know if there's anything else we can assist you with!"
Danielle
July 7, 2025
4
out of
5
rating by Danielle
"Please note I was informed when I called and I have the pleasure of Melissa, which was very gracious and giving me her time and effort to deal with the issues that we’ve been having on my account. I’m grateful and thankful for Melissa and being so astute and her kindness Are very good with informing me of everything. I need to know and make sure that what I needed to do at the shop with one of my vehicles personal to her to make sure that I was OK as she know I had surgery and was informed again that getting rid of Toyota and did not barely use the Toyota and is being taken care of with an appointment that has been made with Toyota which me and her spoke about thank you and have a blessed day. Thank you Melissa for being so gracious and understanding to my circumstances."
We responded:
"Thank you for sharing your experience, Danielle. I'm happy to hear that Melissa was able to assist you with such care and understanding. We appreciate your feedback and are committed to ensuring your needs are met. If there's anything else we can do for you, please let us know!"
Vince
July 3, 2025
5
out of
5
rating by Vince
"I’m very satisfied with the service that Melissa gave me. She is a great asset to the company"
We responded:
"Thank you for your review, Vince. I'm happy to hear that Melissa provided you with excellent service. She truly is a valuable member of our team. Let us know if there's anything else we can assist you with!"
Stephen Hess
July 2, 2025
5
out of
5
rating by Stephen Hess
"The best agency! Pam was a pleasure to work with and was able to save us money and have better coverage! The whole process was easy and Pam took care of everything. Thank you Thomson State Farm"
We responded:
"Thank you, Stephen! I'm happy to hear that Pam made the process easy and helped you find better coverage while saving money. We appreciate your kind words about our team. If you need anything else, feel free to reach out!"
Sam Felicione
July 2, 2025
5
out of
5
rating by Sam Felicione
"Christopher Rudolph was my agent I spoke with and I was very pleased he was very informative"
We responded:
"Thank you, Sam! I'm happy to hear that Christopher provided you with informative service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Pralor NEWMAN
July 2, 2025
5
out of
5
rating by Pralor NEWMAN
"She was very professional and patient with helping me figure things out so I can understand"
We responded:
"It truly makes our day knowing that you appreciated the professionalism and patience shown during your experience, Pralor Newman. Our office is always here to help with any questions or needs you may have. Thank you for your feedback."
Mohit Patel
July 2, 2025
5
out of
5
rating by Mohit Patel
"I’ve been with State Farm and William Thomson Jr. for almost 14 years now, and the experience has been nothing short of excellent. They consistently provide top-notch service and reliable coverage for both my car and home. Most of the time, I’ve worked with Pam Long, and she always takes care of everything promptly and efficiently. She’s knowledgeable, friendly, and goes above and beyond to make sure my needs are met. Whether it’s a quick question or a claim, I know I’m in good hands with this team. I highly recommend them to anyone looking for dependable insurance and outstanding customer service."
We responded:
"Hey, Mohit! Fourteen years is no small thing, and I can’t thank you enough for sticking with us through it all. It means a lot to hear that you’ve had such a solid experience with your auto and home coverage, and I’m especially glad Pam has been there for you time and again. She’s a huge part of what makes our team strong, and your shoutout to her really says it all. We work hard to keep things clear, efficient, and personal no matter the situation, and your words show us it’s making a difference. Whether it's a quick call or something more involved, we’re here for you. Thanks again for the continued trust and the generous recommendation."
Linda Pomilio
July 1, 2025
4
out of
5
rating by Linda Pomilio
"Janet was very nice and took care of my home owners policy quickly and knowledgeably"
We responded:
"Thank you for your review, Linda! I'm happy to hear that Janet was able to assist you with your homeowners policy efficiently and with expertise. If you have any more questions or need further assistance, feel free to reach out!"
Krista Malloy
June 30, 2025
5
out of
5
rating by Krista Malloy
"This office has been exceptional with me since my divorce and navigating both auto and home for me and my kids. Both Janet and Susan have been very helpful and knowledgeable and prompt in getting me responses. Did I mention friendly? 10/10 recommend!"
We responded:
"Thank you for your review, Krista! I'm so happy to hear that Janet and Susan have been helpful and knowledgeable during your transition. It's great to know that our team has been able to support you and your family with your insurance needs. If you ever need anything else, feel free to reach out!"
MELISSA JONES
June 30, 2025
5
out of
5
rating by MELISSA JONES
"I've been with state farm (William Thomson Jr.) Office for more than 8 years give or take three or four cars and they have always done right by me. They are extremely RESPECTFUL, HELPFUL, THEY GO ABOVE AND BEYOND AND I recommend them to my uncle and friends. THEY ARE A 1 IN MY WORLD, and they don't just do car insurance either.This is just two of my current cars i have insured with State Farm. I also have a 2019 impala, home owners insurance and life insurance for my family and they are extremely helpful with everything. THEY ARE MY SECOND FAMILY.2020 kia sorrento EX State Farm is my go to.its been about 14 years with them total. The staff is outstanding and always there to help!!! 10 out 10 would recommend!!! Melissa is my current go to she has also helped me in the past as well."
We responded:
"Melissa- We really appreciate such a great review and recommendation. Thank you for trusting us with your insurance needs."
Darrian Johnson
June 26, 2025
5
out of
5
rating by Darrian Johnson
"Pam is very easy to work with, and customer service is outstanding."
We responded:
"Thank you for your review, Darrian! I'm happy to hear that Pam made your experience smooth and that our customer service met your expectations. We’re always here to assist with any of your insurance needs!"
David Sommer
June 18, 2025
5
out of
5
rating by David Sommer
"Pam’s customer service was excellent! She made the entire process smooth and stress-free. I’m very happy with my new policies and the overall experience with State Farm."
We responded:
"Hey, David! We love hearing that Pam made the process smooth and easy for you. It’s rewarding to know you’re happy with your new policies and the experience overall. We appreciate you choosing our team at William Thomson Jr State Farm!"
Jonathan Miller
June 12, 2025
5
out of
5
rating by Jonathan Miller
"I work with Pam today from state farm it was truly a pleasure. Pam was super patient and help me through adding another policy. Thank you again Pam you are the greatest."
We responded:
"Thank you, Jonathan! I'm happy to hear that Pam provided you with such a positive experience while adding another policy. We appreciate your kind words and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Bernard Pettit
June 12, 2025
5
out of
5
rating by Bernard Pettit
"Worked with Pam on some needed adjustments to my auto policy. She was terrific!!!"
We responded:
"Thank you for your review, Bernard! I'm happy to hear that Pam was able to assist you with your policy adjustments. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
BNI Warrington Regional
June 10, 2025
5
out of
5
rating by BNI Warrington Regional
"Will has been a huge asset to our local BNI chapter. He takes the time to explain everything clearly and makes sure you understand your coverage options. Several of our members have switched to him and couldn't be happier with the savings and service. Highly recommend Will at State Farm for anyone looking to get more value from their insurance."
We responded:
"Thank you! It's wonderful to know that our efforts to provide clear explanations and valuable coverage options are appreciated. We’re grateful for your recommendation and are here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Alyssa Seider
June 9, 2025
5
out of
5
rating by Alyssa Seider
"Pam is the best! She answers all questions in a timely and effective manner. She is so nice and helpful! I reached out for help and she was able to make policy updates within a matter of hours. She follows up to make sure everything is perfect and that I don’t have any further questions or concerns! I cannot say enough good things about her! Would 10/10 recommend going to Pam for any State Farm needs!"
We responded:
"TY Alyssa. I'll share your thoughts with Rachel. She'll definetly appreciate it. Will"
Phil Shuttie
June 3, 2025
5
out of
5
rating by Phil Shuttie
"Pam was great and answered all of my questions!"
We responded:
"Thank you for your review, Phil! I'm happy to hear that Pam was able to assist you and answer all your questions. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"