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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joseph kubicki

November 19, 2024

5  out of  5
rating by joseph kubicki
"If you’re looking for an insurance policy, call and ask for Melissa. She took the time to answer all my questions, she explained what exactly I was getting with my policy and saved me money! I will forever be a lifelong customer. Thank you Melissa!"
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NBA NC3

November 15, 2024

5  out of  5
rating by NBA NC3
"Very helpful and always have a positive attitude. Wouldnt change a thing about this agency !"
We responded:
"Thank you for your wonderful review! I'm glad to know you find our team helpful and positive. Your satisfaction means a lot to us. We're here for any further insurance needs you might have. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Daniel

November 2, 2024

5  out of  5
rating by Daniel
"Rachel Collachi is a great help. She is very personable and responsive."
We responded:
"Daniel, thank you for your kind words! I'm happy to hear that Rachel has been such a great help and that you found her personable and responsive. We appreciate your feedback and are always here to assist with any future needs. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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John Current

October 25, 2024

5  out of  5
rating by John Current
"Excellent experience for our new accounts, Thank you Chris!"
We responded:
"Thank you, John! I'm glad to hear that Chris provided you with an excellent experience for your new accounts. We appreciate your feedback and are here for any future needs you may have. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Pamela Ganges

October 24, 2024

5  out of  5
rating by Pamela Ganges
"Pam Long was very professional. She was able to get the information that I needed in a timely manner. Pam was instrumental in my decision to choose State Farm for my homeowners insurance. She answered all my questions and concerns. I would definitely recommend State Farm!"
We responded:
"Pamela, thank you for your wonderful review! I'm glad to hear that Pam provided you with the professional and timely assistance you needed. It's great that she was able to answer all your questions and concerns, helping you make an informed decision about your homeowners insurance. We appreciate your recommendation and look forward to assisting you with any future needs. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Kathleen Doyne

October 24, 2024

5  out of  5
rating by Kathleen Doyne
"I just want to let everyone know, how amazing the customer service is at the William Thomson Agency. My husband and I transferred from another agency who took care of us for the past 25 years. William Thomson and Pam Long know their customer on a first name basis. I recommend them highly."
We responded:
"Thank you, Kathleen, for your wonderful review! I'm so glad to hear that you and your husband are happy with our customer service. Pam and our team truly value knowing our customers on a first-name basis, and it means a lot that you recommend us so highly. If you ever need anything, please don't hesitate to reach out. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Dave Cohen

October 14, 2024

5  out of  5
rating by Dave Cohen
"William and Pam are experenced and kind State Farm agents. Any questions that I have are answered and followed up for me. Pam is very knowledgeable and has helped me regarding questions that I have about my policy. Thanks you William and Pam!"
We responded:
"Dave, thank you for your wonderful review! I'm glad to hear that you find both Pam and me experienced and kind. It's great to know that Pam's knowledge has been helpful with your policy questions. We appreciate your business and are always here to assist with any insurance needs. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Eileen Hart

October 14, 2024

5  out of  5
rating by Eileen Hart
"Pam Long is absolutely amazing, she goes out of her way to take care of all our business and personal insurance needs."
We responded:
"Thank you, Eileen! We're so happy to hear that Pam has been taking such great care of your insurance needs. She truly goes above and beyond for our customers. We appreciate your kind words and look forward to continuing to serve you. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Sean Knapp

October 11, 2024

5  out of  5
rating by Sean Knapp
"Rachel the 5 in these 5 stars. She has always communicated clearly with quick follow-ups whether through email or calls."
We responded:
"Sean, thank you for your wonderful review! I'm happy to hear that Rachel has been clear and prompt in her communication with you. We truly appreciate your feedback and are here for any future needs you may have. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Josephine Tomei

October 11, 2024

5  out of  5
rating by Josephine Tomei
"Rachel and Pam are the best everyone in the office has always been helpful to me .I'm a lifer ! 😊"
We responded:
"Josephine, thank you so much for your wonderful review! I'm happy to hear that Rachel and Pam have been so helpful to you. We're grateful to have you as part of our State Farm family. If you ever need anything, we're always here for you. 😊 - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Nick Gogo

October 11, 2024

5  out of  5
rating by Nick Gogo
"Statefarm... The best their is, was and ever will be. Super easy transactions, nice people, awesome prices! Thank you everyone at Statefarm! Janet is an awesome rep!"
We responded:
"Nick. Thank you very much for sharing your review with us. We all appreciate it. Thank you for being the best part of State Farm"
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Paul Zones

October 11, 2024

5  out of  5
rating by Paul Zones
"Dealing with people at William Thomson is always a pleasure. My call to them the other day was better than usual as they informed me of discounts that I was not aware of and then applied them to my payment. I highly recommend using them for all of your insurance needs. I deal with Rachael a lot and she is always pleasant and helpful."
We responded:
"Thank you for your great review Paul. Will"
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Elliott Broaster

October 10, 2024

5  out of  5
rating by Elliott Broaster
"Jamie was great! He answered all my questions and made sure I got what i needed covered! I’m very pleased with his service."
We responded:
"Elliott, I'm glad to hear that Jamie was able to assist you effectively and answer all your questions. It's wonderful to know you're satisfied with the service provided. If you need any further assistance, don't hesitate to reach out. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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matt sippel

October 9, 2024

5  out of  5
rating by matt sippel
"Pam was very helpful when it came to my questions! I definitely recommend working with her for any of your insurance needs/questions."
We responded:
"Thank you, Matt, for your wonderful review! I'm glad to hear that Pam was able to assist you with your questions. We appreciate your recommendation and are always here for any of your insurance needs. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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William R. Chicoski

October 9, 2024

5  out of  5
rating by William R. Chicoski
"Always great service with the whole office- Will, Rachel, Pam have been very helpful to me."
We responded:
"Thank you, William, for your kind words! I'm happy to hear that you’ve had great experiences with our office. Rachel, Pam, and I are grateful for your trust and support. If you ever need further assistance, we're always here to help! - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Elson Aviles

October 9, 2024

5  out of  5
rating by Elson Aviles
"As a Statefarm customer I’m very pleased and satisfied Working with Pam is a pleasure she always has the answers to all my questions and always advise me on what’s best and convenient for me thank you so much pam and Statefarm reps"
We responded:
"Thank you, Elson, for your wonderful review! I'm glad to hear that Pam has been able to assist you effectively and provide valuable advice. Our team is committed to ensuring our customers receive the best service possible. If you have any more questions or need further assistance, we're here to help! - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Judy White

October 9, 2024

5  out of  5
rating by Judy White
"I called William Thomason location to get help with my State Farm Insurance. I spoke with Janet and she was so wonderful and so kind and she was able to give me lots of Important information about my policy. Janet took her time with me and explained everything I was treated very well thank you Janet !"
We responded:
"Judy, thank you for your wonderful review! I'm so glad to hear that Janet was able to assist you with your insurance needs. It's great to know she provided you with important information and took the time to explain everything clearly. We appreciate your kind words and are here to help with any further questions or needs. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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dawn miller

October 8, 2024

5  out of  5
rating by dawn miller
"I cannot say enough about the quality of service provided to my entire family by Rachel and the entire Thompson team throughout the years. They are so client focused, responsive and genuinely interested in helping. Anytime any of us have an issue it is addressed and resolved immediately. If I could give a 10 star rating I would. TY Rachel for taking care of us! Dawn Robin Miller"
We responded:
"Dawn - Thank you for sharing your kind words with us. It means the world to us and to our entire team! I will pass your message along to Rachel. We look forward to serving you again soon!"
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Mythodica

October 8, 2024

5  out of  5
rating by Mythodica
"I'm usually an unpleasant person to deal with, and the people here at this location are skilled in dealing with my usual attitude problem. They great at figuring out what the problem is, how it was caused and how to fix it. They take care of me no matter how moody or difficult I am. Janet always calls me back when she says she will, or sends me an email at the very least. I'm real big on people being honest and keeping their word, they do that here. Good place, honest people."
We responded:
"Thank you, Mythodica, for your thoughtful review! I'm glad to hear that our team, especially Janet, has been able to meet your expectations and provide the honest and reliable service you value. It's important to us that we address any issues and keep our word, and your feedback reassures us that we're on the right track. We're always here to help, no matter the situation. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Michele B.

October 7, 2024

5  out of  5
rating by Michele B.
"I called the Warrington office today and spoke with Pam, who has helped me MANY times in the past. My issue was my premium amount, which had gone up quite a bit. After a little math, and asking me what I was comfortable with, coverage wise on my home owners, Pam was able to get my premium down to just about what I've been paying. She couldn't have been more pleasant, accommodating, and just plain helpful from beginning to end. There's an office right in Chalfont where I live, but the folks in Warrington take such good care of me, I've never thought about switching over."
We responded:
"Michele, thank you for sharing your experience! I'm glad Pam was able to assist you with your premium concerns and find a solution that worked for you. It's wonderful to know that her pleasant and accommodating service has made such a positive impact. We truly appreciate your loyalty to our Warrington office and are always here to help with any future needs! - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Lisa Demarco

October 7, 2024

5  out of  5
rating by Lisa Demarco
"State Farm has always been there for me. One call & they answer."
We responded:
"Thank you, Lisa, for your kind words and the excellent rating! I'm happy to know that our team has been able to assist you promptly whenever you needed us. We're here to help with any questions or concerns you may have. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Scott stitt

October 6, 2024

5  out of  5
rating by Scott stitt
"State farm reps do a great job keeping you up to date. I appreciate all their effort and hard work."
We responded:
"Scott, thank you for your wonderful review! I'm glad our team has been able to keep you informed and that you appreciate their hard work. We're always here to help with any of your insurance needs. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Paul Breen

October 4, 2024

5  out of  5
rating by Paul Breen
"Rachel was great! I was confused and she educated me with patience and kindness."
We responded:
"Paul, thank you for your wonderful review! I'm glad Rachel could assist you with patience and kindness. We appreciate your feedback and are here for any future questions or needs. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Bob Smoose

October 4, 2024

5  out of  5
rating by Bob Smoose
"We have been extremely happy with our change to State Farm. The agency has been very helpful with any questions we have had. I have dealt with Rachel Collachi several times, she handles everything quickly and professionally while also being very pleasant. I highly recommend State Farm and this agency for all of your insurance needs."
We responded:
"Bob, thank you for sharing your experience! I'm glad to know that our team has been helpful with your questions and that Rachel has provided quick and professional service. Your recommendation means a lot to us. We're here for all your insurance needs, so don't hesitate to reach out anytime. - William Thomson Jr. - State Farm Insurance Agent, Warrington, PA"
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Lisa Barbiero

October 1, 2024

5  out of  5
rating by Lisa Barbiero
"Willy is a pleasure to work with! Both he and his staff are very professional! Janet is so helpful and patient with all questions and concerns. It’s not very often that people answer the phone these days but they do!! Just wonderful customer service all around. We also saved a considerable amount of money on both our car and homeowners policies."
We responded:
"Thanks Lisa! We appreciate it and love working with you and your family. Appreciate you sharing your thoughts Willy"